Please be as specific as possible when describing your question or problem - this will assist us in expediting a resolution to your support request as quickly as possible.

Name:		
Company:		
Phone:		
Fax:  		
email:		

Did you purchase your software and/or hardware directly from Timesoft?

Yes	No

Please Note:  Technical Support is only provided to qualified customers who purchased software/hardware
 directly from Timesoft.  If you purchased your software/hardware from a third party vendor, you will need to
contact your sales representative and inquire about your support options. 

Timesoft iSeries (formerly Timesoft 400) Timesoft 2000 SBE Timesoft 2000 PRO Timesoft Express Timesoft Attendance Timesoft Premier

Specify Version Number:

OS/400 Windows 95 Windows 98 Windows NT Windows 2000 Windows Vista, Windows XP  

If OS/400, Specify Release Number:

For faster response please enter the area of the system you are having difficulty with.

(examples: "Scheduling Module",  "Benefit Accruals", "Hours Calculation", "Reports")

Reproducible Problem

If the problem is reproducible (happens when you run certain options in a specific order) please list steps required to reproduce it.

Non-Reproducible Problem

       If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

If the problem causes any error messages to appear, please specify the exact error message displayed: